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Communication & Tone
Over-Apologetic AI
The AI apologizes excessively for minor issues or even for user errors.
3 principles3 checklist items2 simulation modes
What you will learn
Professional Tone
Concise Acknowledgment
Focus on Solution
Run the simulation to see the failure in action.
Interactive Lab
Toggle between Bad and Good modes.
Anti-pattern mode
Simulation Status: Idlev2.4.0
Why it fails
Constantly saying 'I apologize', 'I'm sorry', 'My apologies' creates a submissive, annoying persona. It undermines user confidence and wastes reading time.
Root cause
RLHF training often rewards 'politeness' heavily. Safety training encourages the model to back down immediately when challenged.
How to fix it
Professional Tone
Concise Acknowledgment
Focus on Solution
Implementation checklist
- Remove 'I'm sorry' from standard error preambles
- Acknowledge the correction and move on
- Maintain a helpful, neutral expert persona